Report to the Directors of USPS diagnosing the state of affairs and Essay

Report to the Directors of USPS diagnosing the state of affairs and offering some prognosis on what might be a more sustainable business model - Essay Example While many factors could be blamed for the situation, this paper has zeroed in on one issue: the business model. In comparison to other players, like the FEDEX and UK’s The Royal Mail, the evolution of technology was not supposed to have such severe effects on the institution. Besides highlighting these issues, the paper has offered the best model to adopt, and lucidly elaborated what entails. The U.S. Postal service (USPS) is tasked with ensuring the mails sent through their platforms reach their destinations on time. Many American business people and the society expect that no letter sent through USPS will be delayed for whatever reasons. Rather, each is convinced that the institution has the capacity to deliver without the slightest hiccups. However, the situation has deteriorated as evidenced by the number mails that reached their recipients way after their expected period. In a bid to arrest the situation, the USPS management sought to have in place measures that would enable the corporation fulfil its mandate. One of these included laying off of the staff whose retirement period was near. Unfortunately, the situation was not remedied as the immensely experienced individuals were lost not to mention the subsequent workload. Upon realizing these measures were not effective, the management hired other people meaning the cost rose significantly. In light of these issues , this paper seeks to investigate the real cause of the problems at USPS. Further, a prognosis will be offered upon identifying the major issues bedevilling the USPS. A closer analysis of the woes facing USPS reveals that a single problem did not result in its current state. Rather, a myriad of issues including lack of innovation as evidenced by the number of letters that would be sorted by the clerks. Apparently, the process would be done manually, a process that inevitably cost the institution a considerable amount of resources